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To find a specific fault code, try our Fault Code Search. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- Xerographic Faults
Power OFF, Then Power ON the Printer . NOTE: If jobs are currently printing or waiting to print, they should be placed on hold before you power OFF the printer. After you confirm the power OFF, the printer will be powered OFF after the completion of currently printing jobs, processing jobs, and jobs that are waiting for a printer. more...
- Decurler Sensor Fault
Clear the Paper Jam in Areas 7, 6, and 5 . Clear Jams in order from areas 7, 6, and then area 5. Open the Processor Doors using the handle above Paper Tray 1. more...
- The Network Printing System (NPS) or I.P.D.S. Printing System (IPS) Will Not Offset After a Paper Jam
The Network Printing System (NPS) or I.D.S. more...
- Printer Output Bin Drops When it is Not Full of Stock Using the Laser Printing System (LPS)
Printer Output Bin Drops When it is Not Full of Stock Using the Laser Printing System (LPS) . Check Bin Limit, and Set the Limit for Less Than Five Reams for the Laser Printing System (LPS) . Parameters: bin number: must be A through D. more...
- How To Select What Paper to use for Paper Trays With the I.P.D.S Printing System (IPS)
You must make sure that the correct paper is loaded in the correct paper trays, and must set up the paper list for virtual printer in use. When the host requests a paper tray by number, the IPDS parser uses the paper tray number to index into the paper list, then selects a paper tray containing the correct paper. The IPDS parser uses the paper list on the virtual printer (Show IPDS Virtual Printer =TEXTipds) to make the specified number of virtual trays available to the host. more...
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Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
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